Privacy Policy
Last updated: 2026. How Rose City Waterproofing collects, uses, and safeguards your information.
1. Information We Collect
When you request a free inspection, submit a contact form, or call our dispatch line, we collect information necessary to deliver diagnostic assessments and waterproofing services. This includes:
- Name, property address, email address, and telephone number.
- Foundation symptoms, basement age, water intrusion history, and scheduling preferences.
- Server logs, IP addresses, and standard non-identifying website analytics.
2. How We Use Your Information
Your information is used exclusively to:
- Schedule and perform on-site diagnostic inspections.
- Provide written itemized waterproofing proposals.
- Communicate project updates and dispatch emergency crews.
- Honor and track 25-Year Transferable Warranty records.
We never sell, rent, or trade your personal information to third-party marketing companies.
3. Data Protection & Security
We employ industry-standard encryption, SSL protocols, and restricted access controls to prevent unauthorized disclosure of homeowner records.
4. Contact Our Privacy Officer
For questions regarding this policy or your personal data, contact us at info@rosecitywaterproofing.com or call (236) 799-0008.
Have Questions About Your Information?
Contact our privacy team anytime at info@rosecitywaterproofing.com or call (236) 799-0008.
No high-pressure sales tactics. Transparent written itemized quote & licensed WSIB-insured craftsmanship.